Privacy Policy: Data Collection and Your Rights
Last updated: 17 September 2026
Casinouk Games Gb ("we", "us", "our") operates the website casinouk-games-gb.com (the "Site"). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Site, and explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Casinouk Games Gb is the data controller for personal data processed through the Site. If you have any questions about this Privacy Policy or how we handle your data, contact us at [email protected].
What Data We Collect
Depending on how you use the Site, we may collect:
- Identity data: your name, date of birth, and other details you provide when registering.
- Contact data: your email address and any other contact details you give us.
- Account data: your username, password, deposit and loss limits, self-exclusion settings, and reality check preferences.
- Transaction data: records of deposits, withdrawals, and gameplay history. Please note that we do not accept payment by credit card, including payments made through an e-wallet funded by credit.
- Technical data: your IP address, browser type, device information, and how you interact with the Site.
- Age and identity verification data: information required to confirm that you are aged 18 or over and legally permitted to gamble in Great Britain.
Legal Bases for Processing
We process your personal data on one or more of the following legal bases:
- Performance of a contract: to provide and manage your account and the services available on the Site.
- Legal obligation: to comply with UK gambling regulation, including age verification, anti-money laundering and counter-terrorist financing (AML/CTF) requirements, know-your-customer (KYC) checks, participation in GAMSTOP, and financial risk checks that apply to customers with net deposits of £150 or more per month (from 28 February 2025).
- Legitimate interests: to keep the Site secure, prevent fraud, and understand how the Site is used.
- Consent: where required, for example for certain cookies and marketing communications. You may withdraw your consent at any time.
How We Use Your Data
We use your personal data to:
- Create and manage your account.
- Verify your age and identity, as required by law.
- Operate responsible gambling tools, including deposit limits, loss limits, session time limits, reality checks, timeouts, and self-exclusion of no less than six months.
- Enforce self-exclusion through the national GAMSTOP scheme, where applicable.
- Process deposits and withdrawals and prevent fraud and money laundering.
- Respond to complaints and exercise our complaint handling procedures.
- Communicate with you about your account and, where you have consented, marketing.
Cookies and Consent
The Site uses cookies and similar technologies. Some cookies are strictly necessary for the Site to function, including tools that help us meet our legal obligations. Other cookies — for example those used for analytics or marketing — are only set with your consent. When you first visit the Site, you will be presented with a cookie notice allowing you to accept or reject non-essential cookies. You can change your preferences at any time through your browser settings or our cookie controls.
Sharing Your Data
We do not sell your personal data. We may share it only where necessary:
- With regulators and authorities, including the Gambling Commission, where required by law.
- With GAMSTOP and other self-exclusion mechanisms, to enforce your exclusion.
- With payment and verification providers, strictly to the extent needed to provide our services.
- Where disclosure is required to comply with a legal obligation or protect our legal rights.
Data Retention
We retain your personal data only for as long as necessary for the purposes described in this policy, including meeting our regulatory obligations. Account and transaction records are kept for the periods required under UK gambling and AML law. When data is no longer needed, it is securely deleted or anonymised.
Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data in certain circumstances (though we may need to retain some records to comply with legal obligations).
- Restrict or object to certain processing.
- Data portability — receive your data in a structured, commonly used format.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, email us at [email protected]. We will respond within one month, as required by law. If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk.
Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Significant changes will be notified through the Site.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].